Return & Exchange Policy At Glolink Bicycles, we care deeply about your satisfaction.

Please note the following terms:

Refunds

We do not offer refunds once a purchase is completed.

Exchanges

You may request an exchange within 7 days of purchase.

The item being exchanged must be:

Unused

In its original packaging

In the same condition as when you received it

Exchanges can only be made for similar items, or you can opt for store credit, depending on availability.

You will need to provide proof of purchase (receipt or order number).

How to Initiate an Exchange

Contact our team by phone: 0725 042 924, or

Email us at: info@glolinkbicycles.co.ke

Our team will guide you through the exchange process